CPAP Products Warranty
- CPAP Products come with a manufacturer’s warranty.
- CPAP product warranties vary by product type (Machine, Mask, Supplies) and manufacturer.
- A product warranty is often a key factor in the buying decision, so we have summarized most of the top brand’s warranty information by product type and manufacturer below. Please note that a manufacturer may change its warranty terms and conditions.
CPAP Masks and Supplies Warranty
- Most CPAP Masks and Supplies are covered by a 3-month warranty.
- CPAPmask.eu offers warranty services for all items purchased through our e-shop. If you purchase a defective mask from us, you generally don’t need to send the mask back or wait for a repair. (We will need pictures of the mask and the defective part by mail). The defective mask or part is replaced immediately (you always cover shipping costs) if it was bought through CPAPmask.eu and found defective (not due to your fault) within the warranty period.
What Happens After CPAP Warranty Expires
- After the warranty expires, you’ll need to decide if you want to repair the machine or purchase a new device. To determine the best option, weigh the repair cost for an old device against the cost of a new one.
- Even if maintaining your machine is more cost-effective, you may eventually need to replace a part or the entire machine. Considering this, you may want to take a look at our discounts for CPAP Machines, CPAP Masks, CPAP Supplies & Accessories.
Important Notice
This warranty doesn’t cover any damage caused by:
- Misuse
- Accident
- Water ingress
- Alteration
- Abuse
- Other defects not related to workmanship or material
- Damage or contamination due to cigarette, pipe, cigar, or other smoke
- Damage caused by exposure to ozone, activated oxygen, or other gases
- Damage or contamination due to insect infestation
In rare cases, a manufacturer won’t cover a defect under warranty because they determine it was caused by abuse or misuse of the machine or supplies. For instance, if you drop your machine and the screen cracks and no longer works, the manufacturer will likely not cover this defect under warranty.
CPAP Machines Warranty
ResMed Warranty
Löwenstein Medical Warranty
Philips Warranty
Fisher & Paykel Healthcare Warranty
BMC Medical Warranty
- BMC Medical warrants that their product shall be free from defects in material and workmanship from the date of purchase for a period of 2 years.
Sefam Medical Warranty
- Sefam Medical warrants that their product shall be free from defects in material and workmanship from the date of purchase for a period of 2 years.